An email, text, or call claiming there's 'suspicious activity' on your Amazon account, an order you didn't place, or a locked account you must verify is usually phishing. Paste it for an instant read.
Quick answer — Usually yes. Amazon shows real alerts inside your account, not via an outside link or a call about a surprise order. Check by opening the app or typing amazon.com yourself — don't use the message's link or number.
✓ Free, no sign-up🔒 Nothing you paste or upload is stored⚡ Answer in ~15 sec
Why it's usually phishing
Scammers impersonate Amazon more than almost any other brand. The message — or a call about a fake $999 order — is designed to scare you into clicking a lookalike link or calling a 'support' number, where they capture your login or card, or talk you into a refund or remote-access scam. Real Amazon messages appear in the Message Center inside your account, and Amazon never asks for your password, a gift-card payment, or remote access to your device.
What to do
Don't click links or call the number in the message. Open the Amazon app or type amazon.com yourself and check Your Orders and Your Messages — a real issue shows up there. Never buy gift cards or grant remote access to 'fix' an order. If you shared login details, change your password (and any reused ones) and turn on two-step verification.
If you already paid or shared your info
Don't panic — acting quickly limits the damage. Do these now:
Typed your password on a linked page? Change it immediately — and anywhere you reused it — then turn on two-factor authentication.
Entered a card number? Call your bank to freeze or replace the card and watch for unauthorized charges.
Read out a one-time / 2FA code, or granted remote access? Contact the company and your bank now, and run a security scan on the device.
Shared your SSN or ID? Make a plan at IdentityTheft.gov and consider a credit freeze.
Report phishing to the FTC at reportfraud.ftc.gov (and ic3.gov for online scams).
FAQ
Is the 'suspicious activity on your Amazon account' email a scam?
Usually yes. Amazon shows real alerts inside your account, not via an outside link or a call about a surprise order. Check by opening the app or typing amazon.com yourself — don't use the message's link or number.
Amazon called about an order I didn't place — is it real?
Almost certainly a scam. Amazon doesn't cold-call about fake orders to push gift cards, refunds, or remote access. Hang up and check Your Orders directly in the app or on amazon.com.