Billing for unordered goods/services is a classic scam. Paste the invoice for an instant read.
Quick answer — No. You're not obligated to pay for unordered goods or services. Verify against your records and don't pay a bill you can't confirm.
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Why it happens
Scammers send official-looking invoices hoping a busy person or business pays without checking. You're not obligated to pay for things you didn't order.
What to do
Match it against your own records/POs. Don't pay unverified invoices. If it's clearly bogus, report it and keep a copy.
If you already paid or shared your info
Don't panic — acting quickly limits the damage. Do these now:
Paid by gift card, wire, or crypto? Contact the gift-card issuer, wire service, or exchange right away — some transactions can still be stopped — and keep the receipts and card numbers.
Entered a card number or paid online? Call your bank to freeze or replace the card and dispute the charge.
Typed a password or login on a linked page? Change it now — and anywhere you reused it — and turn on two-factor authentication.
Shared your SSN or other ID? Start a recovery plan at IdentityTheft.gov and consider a credit freeze with the three credit bureaus.
Report it to the FTC at reportfraud.ftc.gov (and, for online scams, the FBI at ic3.gov).
FAQ
Do I have to pay an invoice for something I didn't order?
No. You're not obligated to pay for unordered goods or services. Verify against your records and don't pay a bill you can't confirm.
Official sources
This guidance is compiled from official U.S. government sources. For your specific situation, verify directly:
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